The owner/ seller:

Anton Cherednyk, ul. Świętego Marcina 2, 38-120 Czudec (Poland), registered in Central Registration and Information on Business of the Republic of Poland (Tadeusza Rejtana 53A/203, 35-326 Rzeszów), conducted by the Minister of Economic Development and Technology, NIP: 8191678124, REGON: 525683136, e-mail: belolika@gmail.com, Tel: +48 725 582 934.

  1. Definitions
  1. The terms used in these Terms and Conditions shall have the following meaning:
  1. Account – a section of the Online Shop ascribed to the Customer that he can use to perform specific actions in the Online Shop.
  2. Business Days – these shall be the days from Monday to Friday, excluding public holidays.
  3. Civil Code – the Act of 23 April 1964.
  4. Consumer Rights Act – the Act of 30 May 2014 on consumer rights.
  5. Customer – a natural person with full legal capacity, and in the cases provided for by generally applicable laws also a natural person with limited legal capacity - who places an order or uses other Services available in the Online Shop under the provisions of these Terms and Conditions.
  6. Consumer – a natural person performing a legal transaction with an entrepreneur not directly related to its business or professional activity.
  7. Order – an offer to conclude a sales contract made by the Buyer through the Online shop.
  8. Personal Data – shall mean personal data within the meaning of Article 4(1) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).
  9. Product – a movable item available in the Online Shop that is the subject of the Sale Agreement between the Customer and the Seller being paid by the Price.
  10. Sales Agreement – a sales agreement of Products concluded between the Seller and the Customer.
  11. Seller - Anton Cherednyk, ul. Świętego Marcina 2, 38-120 Czudec (Poland), registered in Central Registration and Information on Business of the Republic of Poland (Tadeusza Rejtana 53A/203, 35-326 Rzeszów/Poland), conducted by the Minister of Economic Development and Technology, NIP: 8191678124, REGON: 525683136, e-mail: belolika@gmail.com, Tel: 725 582 934.
  12. Services – the services rendered electronically by the Seller for the benefit of Customers within the meaning of the provisions of the Act on Rendering Electronic Services dated 18 July 2002.
  13. Terms and Conditions – this document.
  1. General provisions
  1. These Terms and Conditions specify the general conditions and ways of provision of services electronically and selling via the Online Shop www.veryworry.com. The Shop is operated by the Seller.
  2. These Terms and Conditions are always available at the website www.veryworry.com which allows to download, display and record their contents by printing or saving them to a data carrier at any time.
  3. The Online Shop can only be used by those who have read and fully accepted this terms and condition for the online shop.
  4. The Online Shop may be accessed if the IT equipment used by the Customer meets the following minimum technical requirements: a computer or a mobile device with access to the Internet, access to electronic mail, a browser Firefox, Chrome, Safari, Internet Explorer, Edge, Opera, enabling cookies and JavaScript in the web browser.
  5. Recommended technical requirements for cooperation with the ICT system include: a computer with internet access, to electronic mail, a web browser: Internet Explorer version 11 or newer, Mozilla Firefox version 93 or newer, Edge version 94 or newer, Google Chrome version 94 or newer, Safari version 14 or newer with JavaScript and cookies enabled. The recommended monitor resolution is 1024 × 768 pixels.
  6. The Seller informs that the public nature of the Internet and the use of services provided electronically may be associated with the risk of obtaining and modifying Customers data by unauthorized persons, therefore Customers should use appropriate technical measures that will minimize the above-mentioned threats, e.g. Antivirus.
  7. All products offered in the Online Shop are factory new, free from physical and legal defects and have been legally marketed.
  8. The Customer is obliged to:
  1. provide in the Order and in the registration forms, only true, up-to-date and all necessary data of the Customer and promptly update the data.
  2. use the services made available by the Seller in a way that it does not interfere with the functioning of the Seller, the Online Shop and other Customer.
  3. use the services made available by the Seller in a manner consistent with the applicable laws, and provisions of the Terms and Conditions.

 

  1. Electronic services in the online shop
  1. The Services are rendered by the Seller free of charge, 24 hours a day, 7 days a week.
  2. The Seller provides the following Electronic Services:
  1. Account.
  2. Enabling Customers to place orders and conclude Sale Agreements under the terms specified in these Terms.
  1. Using the Account is possible after completing jointly and severally the following steps by the Customer:

- Completing the registration form and accepting the provisions of these Regulations,

- Clicking on the "Register" box.

  1. Following the registration of the Customer Account, a customer can log in to the Online Shop, indicating the email address and password provided at the registration.
  2. The Agreement for the provision of service which involves maintenance of an Account in the Online Shop shall be concluded for an indefinite period and shall be terminated when the Customer submits a request to remove the account.
  3. The Agreement for the provision of service which involves enabling Customers to place orders in the Online Shop shall be concluded for a definite period and shall be terminated when the Order is placed through it or when the Client earlier terminates placing the Order through it.
  4. The Customer may terminate with immediate effect the perpetual service for the provision of continuous electronic services at any time and without indicating reasons by sending an appropriate statement by e-mail to the following address: belolika@gmail.com.
  5. The Seller may terminate the indefinite contract for the provision of electronic services if the customer objectively or persistently violates the Terms and Conditions, and in particular if they provide content of an unlawful nature, after an ineffective, single request to cease, with the setting of an appropriate period of time. The contract in such a case expires 14 days after the declaration of intent to terminate.
  6. The Seller will respond to the Complaint at the e-mail address provided by the customer or in another manner agreed by the Parties.
  7. Either party withdrawing from the Service Agreement, or the Agreement being terminated by mutual consent, does not have an impact on the rights acquired by the parties before withdrawing from or terminating the agreement.

 

  1. Orders / Sales Agreement
  1. The Seller enables the Customer to place an Order through the Online Shop, 24/7 through the website www.veryworry.com.
  2. Orders can be placed by Internet users, who have correctly filled in registration form. Orders can be placed also without registration form. A user who does not have an Account must independently fill out the Order Form in the scope of his/her details necessary to conclude and execute the Sales Agreement.
  3. As part of placing an order, the Customer provides his/her personal data marked in the order form as obligatory and consents, to the processing of the Customer’s data provided while placing the order to perform at the Online Shop. Providing the personal data marked obligatory is voluntary yet is necessary for placing the order. Providing the personal data not marked as obligatory is voluntary and unnecessary for placing the order. A lack of due diligence while filling in the form may cause the Customer being obligated to cover additional expenses such as: compensation, costs of improper postage, costs of resending the order to the right address, or any other rightful costs incurred by the Online Shop to complete the Order.
  4. The order form should include the Customer’s name and postal address, phone number and email address.
  5. The Customer sends the Order by means of the Online Shop functionality provided for that purpose with an obligation to pay. If the Client does not have an Account, it is required to accept the Terms and Conditions.
  6. The Customer sends the Order by means of the Online Shop functionality provided for that purpose with an obligation to pay. It is required to accept the Terms and Conditions.
  7. Immediately after placing the order, the Customer is informed by e-mail (at the e-mail address to which the order was placed) that the order has been received by the Seller; upon its receipt by the Customer the Sales Agreement shall be concluded.
  8. The total value of the Order includes the price and shipping costs.
  9. The sales Agreement shall be concluded in English/Polish/Ukrainian.

 

  1. Delivery of the products
  1. Delivery of the Products is performed to the address indicated by the Customer when placing the Order. Details in our section Payment & Delivery www.veryworry.com (Poland, EU countries, Ukraine).
  2. All finished products are dispatched within 2 business days of the payment being credited. For each custom-made product, the lead time is 8-10 business days from the date of the payment being credited.
  3. The deadline for delivery and processing of the Order shall be calculated per Business Days.
  4. If the ordered Products have different delivery deadlines, the longest deadline shall apply to the whole Order.
  5. Delivery in Poland:

The Customer may choose the following forms of delivery of the ordered products:

  • through the courier company InPost
  • to a parcel machine indicated by the Customer.

The cost of delivery of the ordered products is fully covered by the Customer according to the following price list:

– InPost Courier: from €5,00

– InPost Parcel Machine: from €4,00

  1. Delivery within the EU:

The Customer may choose the following forms of delivery of the ordered products:

  • DHL Courier service or DPD courier service: from €16,00
  • Polish Postal Service: from €16,00
  1. Delivery to Ukraine:

- NOWA POST courier service, according to the tariffs of the carrier company.

  1. The Consumer is recommended to inspect the condition of the goods as soon as possible after delivery. If defects are discovered, the Consumer is recommended to contact the Seller by email: belolika@gmail.com,

 

  1. Prices and methods of payment

 

  1. The prices are provided in EUR/PLN/HRN and include all elements, and other charges, with delivery charges.
  2. The Customer may choose the following payment methods:
  1. electronic payment with credit or debit card (Przelewy24/ Stripe)
  1. The online payment operator in the Shop:
  1. Przelewy 24 (PayPro SA (PayPro) - the Entity providing the Service to the Users, based in Poznań, ul. Kanclerska 15 (60-327), entered into the National Court Register (KRS) in the District Court for Poznań Nowe Miasto i Wilda, 8th Commercial Department under KRS number 0000347935, tax ID (NIP) 7792369887, with a share capital of 4. 500,000.00 PLN, fully paid and entered in the register of national payment institutions kept by the Polish Financial Supervision Authority under the number UKNF IP24/2014)
  2. Stripe (Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin).
  1. When making a payment, the Customer will be informed immediately before making the payment about the amount in which the payment should be made, about the possible methods of its execution and about the data of the payment provider, if the given service is possible. Detailed terms and conditions for making payments through the operators performing electronic payments are available on the website of the given operator.
  2. When making a payment via an electronic payment operator, the User should follow the instructions given by the operator of electronic payments in order to make a payment.
  3. The customer agrees that the purchase documents (invoice / receipt) for the order will be sent electronically.

 

  1. The right to withdraw from the Agreement
  1. The consumer who has concluded a distance agreement can withdraw from sales agreement within 14 calendar days without giving a reason and without incurring costs, except for the costs referred to in Articles 33,34 and 35 of the Consumer Rights Act. To keep the deadline, it is sufficient for the Consumer to make a statement of the Seller before it expires.
  2. The statement of withdrawal from the agreement may be submitted to the Seller's address or e-mail address: Anton Cherednyk, ul. Świętego Marcina 2, 38-120 Czudec (Poland), e-mail: belolika@gmail.com.
  3. The Customer may compose the declaration by himself or use the form of declaration of withdrawal from Agreement (Appendix No 1).
  4. The course of time for withdrawal from the Sales Agreement shall commence a) on the date on which the Product was taken by the Consumer or by a third party designated by him/her other than the carrier and in the case of a Sale Agreement, which:(1)includes a great number of Products that are delivered separately, in batches or in parts, since acquiring possession of the last Product, a batch or part, or (2) is based on regular delivering Products for a fixed period of time – since acquiring possession of the first of the Products; b) for other agreements – from the date of conclusion of the contract.
  5. Upon receipt of the statement of withdrawal from the Agreement by the Consumer, the Seller will send to the Consumer's e-mail address a confirmation of receipt of the statement of withdrawal from the Agreement.
  6. In the case of withdrawal from a distance Agreement, such an Agreement shall be deemed not concluded.
  7. The Consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the agreement, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller offered to collect the Product himself.
  8. The purchased Products should be returned to the following address:

Anton Cherednyk, ul. Świętego Marcina 2, 38-120 Czudec (Poland).

  1. The goods sent must not be damaged or bear any signs of use. It should be sent together with the company label, complete packaging and a completed and signed return form. If the above conditions are not fulfilled, the return will not be accepted and the goods will be returned to the Customer at the Customer’s expense.
  2. Return of the payment received, including the price of the product and the cost of delivery, shall be made to the account indicated by the Customer within 14 days from the date of delivery of the goods to the Seller. If the consumer has chosen a method of delivery of the Product other than the cheapest usual delivery method available in the Online Shop, the Seller is not obliged to refund the additional costs incurred by the consumer.
  3. The seller may withhold the refund of payments received from the consumer until the Product is received back or the consumer provides proof of its return, whichever occurs first, unless the Seller himself offered to collect the Product from the consumer.
  4. The consumer bears the direct costs of returning the Product.
  5. The right to withdraw from a distance agreement is not entitled to the Consumer in relation to contracts:

in which the subject of the service is a Product non-prefabricated, manufactured according to the consumer's specifications or serving to satisfy his individual needs.

 

  1. Complaints
  1. In the event of non-compliance of the Product with the sales agreements, the provisions set out in the Consumer Rights Act (Chapter 5A) apply to consumers, unless otherwise provided by mandatory regulations in the country of origin of the Consumer in accordance with Article 6(2) of Regulation (EC) No 593/2008 of the European Parliament and of the Council of June 17, 2008, on the law applicable to contractual obligations (Rome I) (OJ EU L. 2008 No. 177, p. 6, with subsequent amendments).
  2. Complaints should be sent to the following address:

Anton Cherednyk, ul. Świętego Marcina 2, 38-120 Czudec (Poland), e-mail: belolika@gmail.com.

  1. The Seller undertakes to process each complaint immediately, no later than within 14 calendar days from the date of its receipt. Otherwise, the Seller shall be deemed to have acknowledged the declaration or request as justified.
  2. Sending or returning the Product as part of the complaint may take place to the following address:

Anton Cherednyk, ul. Świętego Marcina 2, 38-120 Czudec (Poland).

  1. It is recommended that the Customer provides the following in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) a request regarding the method of restoring the Product to a state of conformity with the Sales Agreement, or statement of price reduction, or withdrawal from the Sales Agreement; and (3) the claimant’s contact information.
  2. The complaint may be accompanied by evidence (e.g. photos, documents or the Product) related to the subject of the complaint.
  3. If the product is not in conformity with the contract, the consumer may request its repair or replacement. The Seller shall carry out repair or replacement within a reasonable time after being informed by the consumer of the lack of conformity and without undue inconvenience to the consumer considering the specificity of the product and the purpose for which the consumer acquired it. The costs of repair or replacement, including in particular the costs of postage, transport, labor and materials, shall be borne by the Seller.
  4. The Consumer makes available to the Seller a product subject to repair or replacement. The Seller collects the products from the consumer at his own expense. The Consumer is not obliged to pay for the normal use of the products which have subsequently been replaced.
  5. If the product is not in conformity with the contract, the consumer may make a statement on price reduction or withdrawal from the contract when:
  1. the seller refused to bring the product into conformity with the contract in accordance with the Consumer Rights Act.
  2. the seller has not brought the product into conformity with the contract in accordance with the Consumer Rights Act.
  3. the lack of conformity of the product with the contract persists even though the seller has tried to bring the product into conformity.
  4. the lack of conformity of the product with the contract is so significant that it justifies a price reduction or withdrawal from the contract without prior use of protection measures specified in the Consumer Rights Act.
  5. It is clear from the seller's declaration or circumstances that he will not bring the products into conformity within a reasonable time or without undue inconvenience to the consumer.
  1. The reduced price must be in proportion to the contract price in which the value of the non-conforming product remains in relation to the value of the product in conformity.
  2. The Seller shall return to the consumer the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the consumer's statement on the price reduction.
  3. In the event of withdrawal from the contract, the Consumer immediately returns the products to the Seller at his expense. The Seller returns the price to the consumer immediately, no later than within 14 days from the date of receipt of the product or proof of its return.
  4. The Consumer may not withdraw from the contract if the lack of conformity of the product with the contract is irrelevant.
  5. The Seller is liable for non-compliance of the Product with the Sales Agreement if the non-compliance of the Product with the Sales Agreement existed at the time of its delivery and was revealed within 14 days from the date of delivery of the Product to the Consumer.
  6. The Consumer may use the guarantee if it was granted by the Seller.

 

  1. Out-of-court complaint handling and redress procedures
  1. The Seller would like to inform you that out-of-court complaint handling and redress procedures can be used. They can be used on a voluntary basis and only if both parties to the dispute agree to it.
  2. Detailed information on consumer dispute resolution, including the possibility for the Consumer to use out-of-court complaint handling, redress and the rules of access to these procedures is available at the offices and on the websites of county (municipal) consumer advocates, Voivodship Inspectorates of Trade Inspection in Poland.
  3. According to article 14, paragraph. 1-2 of Regulation of the European Parliament and of the Council (EU) No 524/2013 from 21 May 2013, we commit ourselves to placing information on the ODR platform. Online Dispute Resolution is intended to facilitate an independent, non-judicial settlement of disputes between consumers and traders through the Internet. These disputes relate to contractual obligations arising from online sales or service contracts concluded between consumers living in the Union and traders established in the Union.
  4. The Consumer who would like to take advantage of the possibility of an amicable resolution to disputes concerning online purchases may submit a complaint, for example, via the EU"s Internet ODR platform which is available at: http://ec.europa.eu/consumers/odr/.

 

  1. Force majeure
  1. Neither Party can be held liable for the non-performance of any of its obligations, if such non-performance is due to an unforeseeable event beyond its control or a force majeure incident including but not limited to epidemic, flood, fire, storm, raw materials shortage, transportation strike, partial or total strike, or lock-out. The Party affected by such events must inform the other party promptly, no later than 10 business days after said event occurs.
  2. The parties agree that they will work together to determine how best to fill the order while the force majeure incident persists.

 

  1. Protection of personal information

 

  1. The Seller collects and processes the personal information of the Customers in accordance with applicable provisions of law and with the Privacy Policy.
  2. The Seller applies appropriate technical and organizational measures to ensure the protection of personal data being processed.
  3. Additional explanations regarding the protection of personal data are contained in the “Privacy Policy”.

 

  1. Final Provisions
  1. All and any rights of the Online Shop, including economic copyrights, intellectual property rights to its name, internet domain, the Online Shop website, forms, logotypes are the property of the Seller and may be used solely in the manner indicated in and consistent with the Terms and Conditions. All images, graphics, text, code, software, descriptions, data and other material used on or incorporated into this website are subject to intellectual property rights in Poland (EU).
  2. These Terms and Conditions will be governed by the law of the Republic of Poland. The parties expressly exclude the application of the UN Convention on Contracts for the International Sale of Goods.
  3. The choice of law made by the parties shall not have the result of depriving the consumer of the protection guaranteed to him by the mandatory rules of the law of the country in which he has his habitual residence in EU.
  4. Any disputes arising between the Seller and the Customer who is an Entrepreneur shall be settled by a competent court of jurisdiction proper for the seat of the Seller.
  5. In matters not regulated in these Terms and Conditions, the provisions of general Polish and EU laws shall apply.
  6. Each Customer shall be informed about any changes to these Terms and Conditions by information available at the homepage of the Online Shop presenting a list of amendments and their effective dates. The Customers who possess an Account shall be additionally informed about the changes and presented with their list by a message sent to their electronic mail address. The effective date for any amendment shall fall at least 14 days after its publication. If the Customer who has a Customer Account does not accept the amended Terms and Conditions, he shall be obliged to notify this fact to the Seller within 14 days from being informed about the amendment of the Terms and Conditions. Notification of non-acceptance of the new Terms and Conditions shall result in termination of the Agreement.

 

 

Appendix No 1 - Form of withdrawal from agreement

(this form should be filled in and returned only if you wish to withdraw from the contract)

- Address:

Anton Cherednyk,

ul. Świętego Marcina 2,

38-120 Czudec (Poland),

e-mail: belolika@gmail.com.

- I / We (*) hereby inform / inform (*) of my / our withdrawal from the contract of sale of the following products (*)

- Date of conclusion of the contract (*) / receipt (*)

- Name and surname of consumer (s)

- Consumer (s) address

- Signature of the consumer (s) (only if the form is sent in paper version)

- Date

(*) Delete as applicable.